Add the desired products to the cart, fill in the delivery address, and choose the payment method. The process takes about 3–5 minutes. If you have any questions, you can call 0700970996 during business hours.

For in-stock products, delivery is made within 2–4 business days via courier. For customized equipment (e.g., GPS orientation kits), the timeframe can be up to 7 business days. You will receive a confirmation email with the tracking number.

Yes, you have the right to return within 14 days of receipt. The product must be in its original packaging, without signs of wear. For items with manufacturing defects, replacement is made within a maximum of 5 business days. Write to us at info@bobcatoutfitters.com to generate a return form.

Yes, you can request a recommendation by phone at 0700970996 or by email. Mention the type of hike (easy, mountain, expedition) and the estimated weather conditions. Within 48 hours, you will receive a personalized list of suitable products.

All backpacks from the Bobcat XT range benefit from a 2-year warranty against material and workmanship defects. Alpine Shield jackets have a 1-year warranty on seams and zippers. The warranty does not cover normal wear caused by abrasion on rocks or prolonged exposure to fire.

Yes, for orders over 5 units from the same category (backpacks, jackets, orientation kits) we apply an 8% discount. Request the offer by email at info@bobcatoutfitters.com with the specification "group order". Processing takes 1–2 business days.